As demonstrated by the previous post, studies that show a benefit for HEMS receive significant exposure within the medical and prehospital community. Due to the nature of the work, often relatively short times providing care to patients, and heterogeneity of patient/pathology/environment, benefits in terms of statistically significant improved patient outcomes are difficult to demonstrate.
In this post, I thought I’d outline some of the non-measurable benefits that have resulted from the advent of the Auckland HEMS (specifically by combining the existing paramedic/crewman team with a hospital-based doctor).
1) Improved understanding influencing ED care
Those of us who have ventured into the prehospital environment have gained a new understanding of the specific challenges involved, including those around the interface between the prehospital and hospital environment. With our newfound experience and the guidance of our paramedic colleagues from St John and ARHT, the way patients are handed over by prehospital staff and received by ED staff has evolved. This is best explained in this post, which contains a video demonstrating an effective handover template and use of a whiteboard for significantly unwell patients. As an ED doctor receiving patients and leading a resus team , this sort of process feels like significant improvement in patient care – even if proving it with statistics would be just about impossible!
2) More communication and teamwork
While working in HEMS, we have built relationships with pilots, crewmen, paramedics, and other ARHT employees. What has been surprising however is the extent to which communication has changed between ED doctors (not just the HEMS doctor team) and our St John paramedic colleagues who are NOT directly involved with the Westpac Helicopter. In addition to evolved handovers as discussed above, there seems to be a lot more dialogue between paramedics and doctors in our ED. We are fielding more questions and requests for feedback about patients that are delivered to us, more clinical queries and requests for information in general, requests for paramedics to attend ED mortality/morbidity reviews where appropriate. Speaking for myself, this a two way process – with more of an understanding of how the prehospital setting works, I can now request additional information from paramedics with the aim of improving the care I deliver.
Recently, the benefits of more communication and dialogue were demonstrated to me when two St John paramedics who had delivered a critically ill trauma patient became active resus team members a considerable time after their handover. I was leading a team dealing with severe haemorrhagic shock, a massive transfusion requirement, extremely poor vascular access, a reduced LOC, and a predicted difficult airway. The patient also had multiple long bone fractures, and with all the doctors in my team tied up dealing with the other issues, the two paramedics rapidly and effectively splinted the fractures for me. (Thanks guys – and feel free to leave your Sager traction splint in the ED annnnny time you like…!) I am unsure whether this sort of collaboration would have occurred prior to the ‘cultural change’ that seems to have arrived since the advent of HEMS, but now it feels like there are no barriers in place.
3) Active safety management
Placing hospital-based doctors in an aeromedical setting exposes them to the systems required in aviation, including those regarding safety management (watch this video if you haven’t already!) Medicine is traditionally some years behind aviation with regards to active safety management, and while aviation systems cannot be directly be ported directly to medicine (this, plus the process of moving on from aviation learnings into ED-relevant material is discussed on Resus Room Management – a great site that is well worth a look), there is much we can learn.
The involvement of the helicopter crewman in the medical resuscitation team lent itself well to checklist use (crewman have a lot of experience with checklists!), and the Auckland HEMS RSI checklist was the end result. The familiarity with checklists has started another culture change in our ED, and people are starting to realise their value. While Auckland ED has not yet adopted a formal RSI checklist, versions are already being used in our resus rooms, and have the potential to significantly improve the safety of our advanced airway management.
Involvement in HEMS has also allowed the medical team to gain experience with an online safety management system. ARHT uses Air Maestro, which is now being used by the trust to cover medical as well as aviation issues (many thanks to Armin Egli and Paul Robinson for sorting this one out!). While introducing something like this to ED would be a difficult undertaking, gaining experience with it through HEMS allows us to explore the medical uses while seeing in real-time how it improves the safety of aviation operations. Food for thought…
The comments above represent my thoughts about some of the non-measurable benefits of the Auckland HEMS trial. I’d love to hear your thoughts, please post comments below if you wish.
Thanks for your comments! I had the pleasure of working with Jim Judson while training in DCCM, and although Ron Trubuhovich’s clinical practice was before my time (although I have met him) his legacy to Critical Care in NZ is very apparent.
One of the things I enjoy most about working in Auckland is the robustness of the prehospital and hospital systems. While any systems need ongoing maintenance, refinement, and innovation, the structure and function of the systems in Auckland are fundamentally very strong, and this is the legacy that has been left by people like yourself and the others you mention. Without such a strong history of collaboration and clinical care advances it is unlikely that that initiatives like our HEMS would have made it off the ground (no pun intended)!
If you wish to expand further I’d love to have some input from you on this site about the advances in prehospital care, systems, and the prehospital/hospital interface that you were involved in during the time you mentioned. One of the most powerful elements of a website/blog as opposed to traditional media (journals and textbooks) is that it allows preservation of, discussion around, and easy dissemination of people’s personal experiences and the key lessons that they learn as they practice. I am hopeful that aucklandHEMS.com will provide this in part, and these is immense value in documenting and re-examining the lessons learned by clinicians who have come before us.
Thanks again for your comments, and feel free to expand on any material that you wish to on this site – your input is greatly appreciated.